Privacy Policy
Effective Date: 29.08.2025
Hello and thank you for visiting Heal & Resound. My name is Klaudia Chmielewska, and I am the sole practitioner and owner of this business. I value your privacy and am committed to protecting your personal information.
This Privacy Policy explains how I collect, use, and protect any information you share with me when using my website or services.
1. What I Collect
When you interact with my website or book a session, I may collect:
Your name and contact details (like your email or phone number)
Information shared during the booking process, such as preferences or health considerations relevant to your session
Payment details, if you prepay via Revolut (I do not store payment card information myself)
Technical data like IP address or website usage patterns (via cookies or analytics tools, if enabled)
2. Why I Collect This Information
I collect and use your information to:
Schedule and deliver your healing sessions
Communicate with you about your appointment or answer questions
Send resources, updates, or helpful information (if you've opted in)
Improve my website and services
Comply with any legal obligations
3. How Your Information is Stored
Your personal information is stored securely and only for as long as necessary for the purpose it was collected. I take reasonable precautions to protect your data from loss, misuse, or unauthorized access.
4. Sharing Your Information
I do not sell or trade your personal information.
In very limited cases, I may need to share it with:
Trusted service providers (such as email or website platforms), but only for the purpose of operating my business
Legal authorities, if required to comply with law or protect safety
5. Your Rights
If you are based in the UK or EU, you have the right to:
Request access to the data I hold about you
Ask me to correct or delete your data
Withdraw your consent at any time (for example, unsubscribing from emails)
File a complaint with a data protection authority if needed
To exercise any of these rights, simply email me at hello@healandresound.com.
6. Cookies
My website may use cookies to help track how visitors use the site. You can adjust your cookie settings in your browser at any time.
7. Children’s Privacy
My services and website are not directed to children under the age of 13. I do not knowingly collect personal information from minors.
8. Updates to This Policy
I may occasionally update this Privacy Policy. Any changes will be posted on this page with a new effective date.
9. Contact Me
If you have any questions about how your data is used or stored, please get in touch:
Klaudia Chmielewska – Heal & Resound
📧 hello@healandresound.com
📍 Nottingham, UK