Terms & Conditions
Effective Date: 28.08.2025
Welcome to Heal & Resound. These Terms & Conditions outline the agreement between you (the client) and me, Klaudia Chmielewska, the sole practitioner and owner of Heal & Resound. By booking a session, purchasing artwork, or interacting with my services, you agree to the terms below.
If you have questions or need clarification, you’re welcome to email me at hello@healandresound.com.
1. Services Offered
I offer:
Individual Sound Bath Sessions
Drumming Journeys
Intuitive Energy Paintings
Wellness education through my blog and social platforms
These services are designed to support your emotional balance, relaxation, and sense of wellbeing. They are not medical or psychological treatments, and I encourage you to consult a healthcare professional if needed.
2. How to Book & Pay
Booking
All sessions must be scheduled through the Bookings/Scheduling page on my website.
Please use the contact form or email for questions or information—not for booking.
Prepayment
To confirm your session, I require a 50% prepayment:
£25 for Sound Bath Sessions
£50 for Drumming Journeys
You will receive instructions for prepayment during the booking process.
Remaining Balance
The remaining balance is due on the day of your session, payable:
In cash at the studio, or
Via Revolut
3. Cancellation & Refund Policy
I understand that plans can change. Please read this policy carefully:
5 or more days before your session
I will issue a full refund of your prepayment.4 to 1 day before your session
I will refund 10% of your prepayment. The remaining 90% is retained as a cancellation fee.Same-day cancellations (on the day of your session)
No refund will be issued.No-shows are considered same-day cancellations and are also non-refundable.
If I ever need to cancel for any reason, you’ll receive a full refund of any payments made or the option to reschedule.
4. Health Considerations
Sound healing is powerful, but not suitable for everyone.
Please consult your doctor before booking if:
You are pregnant
You have epilepsy
You use a pacemaker or have any significant medical condition
By booking, you acknowledge that you are responsible for your own health and that you’re participating voluntarily.
5. Respect & Boundaries
My studio is a safe and inclusive space. I ask that all clients show mutual respect, kindness, and consideration.
I reserve the right to refuse or end a session if I feel that safety, professionalism, or energetic boundaries are not being honored.
6. My Creative & Healing Work
All content—written, visual, musical, and energetic—shared on this website or in sessions is my original work and remains my intellectual property. You’re welcome to be inspired, but please don’t reproduce or use anything without my written permission.
7. Refunds After Sessions or Art Purchases
Completed sessions are non-refundable.
Intuitive Energy Paintings are final sale.
Refund and cancellation terms for workshops or events will be shared in their individual listings.
8. Your Privacy
I treat your personal information with care and confidentiality. Please read my Privacy Policy for how I collect, use, and protect your data.
9. Limitation of Liability
You participate in sessions at your own risk. I’m not liable for any physical, emotional, or mental outcomes that may arise during or after your session.
Sound healing is not a substitute for medical care, and results vary depending on each person’s unique experience.
10. Legal Details
These Terms are governed by the laws of England and Wales. Any disputes will be handled by the courts in that jurisdiction.
11. Updates to These Terms
I may update these Terms occasionally to reflect changes in services or policies. The most current version will always be available on my website.
12. Contact
For questions or more information (not for bookings), feel free to reach out:
Klaudia Chmielewska – Heal & Resound
📧 hello@healandresound.com
📍 Nottingham, UK
To book a session, please go directly to the Scheduling Page.